Privacy Policy
Last updated: 25 September 2026
WP Design Host respects the privacy of its clients, website visitors and other individuals whose personal information may be collected in the course of providing our services.
This Privacy Policy explains the types of personal information we may collect, how that information may be used and disclosed, and how you can contact us regarding your personal information.
Information we may collect
WP Design Host may collect personal information including:
- your name, business name and contact details;
- email address, telephone number and billing information;
- information you provide through website forms, enquiries, emails or other communications;
- information required to provide website design, development, hosting, SEO, advertising, analytics or related services;
- transaction, invoice and payment information;
- website usage and technical information such as IP address, browser information and analytics data;
- information supplied when subscribing to newsletters or other communications; and
- other information you voluntarily provide to WP Design Host.
We generally only collect information that is reasonably required to provide our services, communicate with clients and operate our business.
How information is collected
Personal information may be collected when you:
- contact WP Design Host;
- submit an enquiry through our website;
- request or accept a quote;
- purchase or use our services;
- provide information during the course of a project;
- subscribe to communications; or
- otherwise communicate with us.
Some technical and usage information may also be collected automatically through website analytics, cookies and similar technologies.
How we use personal information
WP Design Host may use personal information to:
- provide, administer and support services;
- communicate with clients and respond to enquiries;
- prepare quotes, invoices, reports and account information;
- process and reconcile payments;
- manage website, hosting, SEO, advertising and analytics services;
- provide technical and customer support;
- improve our website, services and business operations;
- maintain business and accounting records;
- send relevant service notices, updates or marketing communications where appropriate; and
- comply with legal, regulatory or contractual obligations.
Service providers and third parties
WP Design Host may use third-party providers in connection with the operation of its business and the delivery of services.
These may include hosting providers, email providers, cloud services, analytics platforms, advertising platforms, payment services, software providers, contractors and other technical service providers.
Personal information will only be disclosed where reasonably necessary for the provision or administration of services, or where authorised or required by law.
Where practical, WP Design Host takes reasonable steps to use reputable service providers and to limit information shared with those providers to what is reasonably required.
Analytics, software and AI-assisted tools
WP Design Host may use analytics, automation and AI-assisted software as part of its website, reporting, research and service-delivery workflows.
These tools may assist with analysing information, preparing reports, identifying website or campaign opportunities and improving the efficiency of services.
WP Design Host remains responsible for the professional judgement and decisions made in providing its services and takes reasonable care when handling client and personal information through third-party software platforms.
Cookies and website analytics
The WP Design Host website may use cookies and analytics technologies to understand how visitors use the website and to assist with website performance, security and marketing.
You can generally control or disable cookies through your browser settings, although some website functionality may be affected.
Storage and security
WP Design Host takes reasonable steps to protect personal information from unauthorised access, misuse, interference, loss or disclosure.
Information may be stored electronically using website, hosting, email, cloud or business-management systems.
No internet-based system can be guaranteed to be completely secure, however reasonable technical and administrative measures are used to protect information under our control.
Access and correction
You may contact WP Design Host if you wish to request access to personal information held about you or believe that information is inaccurate, incomplete or out of date.
Where reasonable and appropriate, we will update or correct the information.
Marketing communications
Where you have subscribed to or agreed to receive marketing communications, WP Design Host may occasionally send information regarding services, offers or relevant business updates.
You may unsubscribe from marketing communications at any time.
Service-related communications, invoices and other administrative messages may still be sent where required as part of an existing business relationship.
Legal requirements
WP Design Host may disclose personal information where reasonably necessary to comply with applicable laws, legal processes, court orders, regulatory requirements or the establishment, exercise or defence of legal rights.
Overseas and third-party systems
Some third-party technology, cloud, analytics, software or hosting providers used by WP Design Host may store or process information outside Australia.
The location of data may vary depending on the provider being used.
Where reasonably practicable, WP Design Host selects established service providers with appropriate privacy and security practices.
Privacy enquiries and complaints
If you have a question or concern regarding your personal information or this Privacy Policy, please contact WP Design Host through the contact details provided on this website.
We will endeavour to review and respond to legitimate privacy concerns within a reasonable period.
Changes to this Privacy Policy
WP Design Host may update this Privacy Policy from time to time to reflect changes to its services, technology, business practices or legal requirements.
The current version will be published on this website together with the date it was last updated.
Australian privacy requirements
Where the Privacy Act 1988 (Cth), Australian Privacy Principles or other privacy laws apply to WP Design Host or a particular activity, personal information will be handled in accordance with those applicable requirements.
Nothing in this Privacy Policy is intended to limit any privacy rights that cannot lawfully be excluded.
That is a much better page for the current site. It also covers the things your old policy completely missed: security, access/correction, cookies, analytics, cloud providers, AI-assisted tools, overseas processing and complaints. Those are all subjects the OAIC expects an APP privacy policy to address where applicable.